I would like to cancel my NordVPN account and request a refund as per your 30-day money-back guarantee. Whether you request a refund through live chat or email, here’s a template you can use. Emails are typically responded to within the hour, too, so you don’t have to wait too long. Personally, we would recommend doing it via email as live chat representatives may try to entice you to stay because you are speaking with a live agent, whereas sending a cancellation request via email means there isn’t the immediate opportunity to do that. You can either do this via the live chat or via email. To get a refund from NordVPN, you have to formally cancel your NordVPN account by contacting customer support and asking them to process everything.Ĭanceling automatic payments alone does not cancel your account and get you a refund. You will still be able to use NordVPN until the end of your subscription.

you will not be re-billed at the end of your current subscription- but it does not cancel the account itself. Click the three dots next to ‘Change Plan’ and then click ‘Cancel automatic payments’ĭoing this cancels automatic payments-i.e. If you want a refund and ask for it, you will get it… simple as! That is so long as you are asking for the refund within 30 days of your initial purchase, of course. NordVPN doesn’t pull any tricks and doesn’t try to force you to stay. Unfortunately, there isn’t an automated refund process-you must follow a few steps and speak to a human for it to be processed.ĭon’t be put off by this, though. How to Get a NordVPN Refund: A Step-by-Step Guide It doesn’t matter whether you’ve purchased their monthly rolling subscription or their 3-year subscription, all NordVPN plans are covered under the 30-day money-back guarantee.

But how?īy following a quick and simple process you can cancel your subscription and have your money sent back to your account in just days. So, if you sign up to NordVPN and find out that it isn’t for you, you’ll probably want to get your money back. This gives new users the chance to try out the service and see if it’s the right one for them risk-free.Īlthough NordVPN is a leading service with millions of satisfied customers, it is not the perfect fit for everybody. NordVPN is known for offering a generous 30-day money-back guarantee on all their plans.

Nordvpn subscription cancel